Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-moving-services-san-francisco.reporteev.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to, our online platforms, mobile applications, services, and products offered under the domain https://senior-moving-services-san-francisco.reporteev.com. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to provide and improve our services. The categories of information we gather include:

  • Account Information: Details related to your account creation and management, including user names, email addresses, and passwords.
  • Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, including bank account details (if provided) and payment history.
  • Purchase Information: Details about products or services purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
  • Feedback: Comments, reviews, and responses you share with us regarding our products or services.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts to our services.
  • Product Information: Details about the products or services that interest or purchase from us, including preferences and usage patterns.

We collect this information through various methods: user inputs (like form submissions), interactions with our applications and websites, automated technologies (such as cookies and tracking pixels), and third parties who share data with us based on their own privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling login or maintaining session continuity.
  • Preference Cookies: They remember user preferences, like language settings or display options.
  • Analytics Cookies: Used by analytics providers to collect aggregated data about how visitors use our site, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon your request, we will securely delete or anonymize your personal information unless required otherwise by law.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe that we have collected information about your child without your consent, please contact us using the details provided in this policy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The ability to ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal information.
  • Restriction: Limiting our processing of your data in specific situations.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review the policy periodically. We will inform you of any significant changes through email or by placing a prominent notice on our website.

Contact Information

If you have any questions regarding this Privacy Policy, your data protection rights, or if you want to exercise your rights or request access to your personal information, please contact us: